At Valenrei Shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
1. Information We Collect
We collect the following types of personal information when you visit or make a purchase on ValenreiShop.co.ke:
✔ Personal Information: Name, phone number, email address, shipping and billing addresses, and payment details.
✔ Transaction Data: Order history, payment method (excluding sensitive financial details), and purchase details.
✔ Technical Data: IP address, device type, browser type, and browsing behavior on our website.
✔ Communication Data: Customer service inquiries, reviews, and any feedback you provide.
2. How We Use Your Information
We collect and use your information to:
✔ Process and deliver your orders efficiently.
✔ Provide customer support and respond to inquiries.
✔ Improve our website, products, and services based on user behavior and feedback.
✔ Send updates, promotional offers, and marketing communications (only with your consent).
✔ Comply with legal and regulatory requirements.
3. Data Sharing and Disclosure
We respect your privacy and do not sell or rent your personal data to third parties. However, we may share your information with:
✔ Service Providers: Payment processors, delivery partners, and IT service providers who assist in fulfilling your orders.
✔ Legal Authorities: When required by law or to protect our rights and interests.
All third-party service providers are required to keep your data secure and use it only for necessary purposes.
4. Cookies and Tracking Technologies
We use cookies and tracking technologies to:
✔ Enhance your shopping experience.
✔ Analyze website traffic and improve performance.
✔ Provide personalized content and offers.
You can manage cookie preferences through your browser settings.
5. Data Security
We implement strict security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
✔ Access, correct, or delete your personal information.
✔ Opt-out of marketing communications at any time.
✔ Request details on how your data is processed.
To exercise your rights, contact us at info@Valenreishop.co.ke
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and the Effective Date will be updated.
9. Contact Us
📍 Physical Address: Taveta Road off Accra Road, London Beauty Building, First Floor F8, Nairobi, Kenya
📧 Email: info@Valenreishop.co.ke
📞 Phone: +254769626939
🕒 Operating Hours: Monday – Saturday: 8:00 AM – 8:00 PM (Closed on Sundays)
By using ValenreiShop.co.ke, you agree to the terms of this Privacy Policy.